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Table of Contents

Editions

Platform Licenses

Licenses (Unlimited Edition)

Object Access Lightning Platform Sales Cloud Service Cloud
Accounts
Activities, Tasks
Assets
Calendar, Events
Campaigns
Cases
Contacts
Content
Documents
Entitlements
Knowledge Read only Read only (add-on)
Leads
Opportunities
Orders
Products & Price Books
Quotes
Sales Contracts
Service Contracts
Work Orders
Custom Objects

Features included/allocated for each Salesforce Edition

Feature Professional Enterprise Unlimited
Sandboxes Developer
Developer Pro $ $
Partial 1 1
Full $ 1
Sales Cloud Knowledge Base (Read Write) $ $
CTI Integration
Lightning Dialer $ $ $
Salesforce CPQ $ $ $
Salesforce Billing $ $ $
Salesforce Engage (Pardot) $ $ $
Service Cloud Knowledge Base (Read Write) $
Live Agent Chat $
CTI Integration
Field Service $ $
Einstein Relationship Insight $
Next Best Action ✅ 5k ✅ 5k ✅ 5k
Lead Scoring $
Opportunity Scoring
Deal Insight
Forecasting $
Conversation Insight $
Email Insight $
Activity Capture $
Bot for Sales $
Storage File Storage 10GB + (612MB/user) 10GB + (2GB/user) 10GB + (2GB/user)
Data Storage 10GB + (20/user) 10GB + (20MB/user) 10GB + (120MB/user)
Platform Events Maximum of CometId subscriber 20 1K 2K
Maximum number of custom channels (CDC not included) 100 100 100
Max Event Delivery (24h) 10k 25K 50k
Max Event Publishing (1h) 250k 250k 250k
CDC Object Limits 5 5 5